We have an exciting opportunity for a self-motivated and experienced Customer Operations Manager knowledgeable in the industrial products distribution business to join our Kaman Industrial Technologies team supporting our Hunstville, AL and Muscle Shoals, AL branches.
In this role you will be responsible for leading and managing customer service employees in assigned locations by providing direction to ensure customers receive exceptional service and achieve performance goals. You will also manage the team members by instilling best practices and collaborating with various departments and vendors to maximize profitability and increase efficiency following company policies/procedures and standards of conduct.
Kaman Industrial Technologies, a business unit of Kaman Distribution Group, is a leading provider of industrial products and solutions. We are proud to be a one source network for customers in various industries including food and beverage, power generation, and waste management. With over 150 locations across the United States and four million products and services, our people are the foundation of our success. We recognize that the ability to sustain our competitive advantage is by investing in the development of our employees, driving innovation, and providing solutions for a better tomorrow.
Our Customer Operations Managers have People Management & Workforce Optimization, Leadership and Sales & Profitability responsibilities, and are not limited to the following:
Our comprehensive compensation package and benefit program includes:
Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI